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Legal notice

Legal information

Legal notice

IDENTIFYING INFORMATION OF THE INFORMATION SOCIETY SERVICE PROVIDER

In accordance with the regulations governing the processing of personal data and the protection of privacy in the electronic communications sector, we provide you with the following information:

CAMPRABASSA, S.A., [hereinafter NATURLAND], is the owner of the website naturland.ad, acting exclusively as the operator and manager of the website's content. Its registered office is located at: AVDA. ROCAFORT, EDIF. EL MOLÍ AD600 SANT JULIÀ DE LORIA (ANDORRA), NRT A-706010-J, and it is registered in the Commercial Registry No. 917680. NATURLAND is responsible for the operation, management, and functioning of the aforementioned website.

INTRODUCTION

If you want to contact us, you can do so by postal mail to the address mentioned in the previous paragraph, or by email info@naturland.ad

ACCEPTANCE

The use of the Lloc Web attributes the condition of the User, and implies full acceptance and without reservations of all and each of the provisions included in this Legal Notice, in the version published by NATURLAND, at the moment in which the User accesses the Web. Consequently, the user must carefully read this Legal Notice on every occasion in which it is proposed to use the website, as it may undergo modifications.

INFORMATION ABOUT LINKS

NATURLAND is not responsible for external or third-party websites that can be accessed through links, or for any content provided by third parties.

Any use of a link or access to an external website is at the user's sole discretion and risk. NATURLAND does not recommend or guarantee any information obtained through a link external to the naturland.ad website, nor is it responsible for any loss, claim, or damage arising from the use or misuse of a link, or from the information obtained through it, including other links or websites, service interruptions, or access problems, whether connecting to the naturland.ad website or accessing information from other websites through the same website.

LIMITATION OF WARRANTIES AND LIABILITY

NATURLAND makes every effort to avoid any errors related to the content of this website.

NATURLAND adopts the necessary measures and mechanisms to guarantee the security of communications and transactions carried out through the website, in accordance with current technology and the types of transactions and services offered to users.

NATURLAND will not be liable for any damage that may be caused to users' computer systems for any reason beyond the control of this website, including, but not limited to, damage caused by interference, omissions, interruptions, computer viruses, telephone failures, or disconnections in the operation of the electronic system. Likewise, NATURLAND will not be liable for any interruption, error, or failure of the system due to a malfunction of the network or the servers to which it is connected.

INTELLECTUAL AND INDUSTRIAL PROPERTY, TRADEMARKS

The structure, design, and presentation of the elements (graphics, images, logos, color schemes, and any other element subject to protection) are protected by intellectual property rights, owned by NATURLAND.

The reproduction, transformation, distribution, public communication, and, in general, any other form of exploitation, whether partial or total, of the elements referred to in the preceding paragraph is prohibited. These acts of exploitation may only be carried out with the express authorization of NATURLAND and, in all cases, must explicitly acknowledge NATURLAND's ownership of the aforementioned intellectual property rights.

Only private use of the documentary material prepared for NATURLAND is authorized. Under no circumstances may any protection device or security system be removed, altered, circumvented, or manipulated.

Unless expressly authorized by NATURLAND, linking to "final pages," framing, and any other similar manipulation are not permitted. Links must always be to the homepage of naturland.ad.

NATURLAND's trademarks and trade names are protected by industrial property rights. The use or manipulation of any of these is prohibited without the express written authorization of NATURLAND.

SECURE ONLINE SHOPPING

Security is a priority for NATURLAND, and we make every effort to ensure that our transaction processes are secure and that your personal information is protected.

DO NOT SHARE YOUR PERSONAL INFORMATION

NATURLAND will never email or call you to ask you to reveal or verify your account password, bank account or credit card numbers, or any other personal information. If someone contacts you or you receive an unsolicited email requesting any of the above information, do not reply and immediately notify NATURLAND so that they can investigate the incident.

IDENTIFY FRAUDULENT EMAILS (spoofing or phishing attempts)

Ignore any email you receive that requests personal information, redirects you to a website not owned by NATURLAND or its group companies, or asks you to pay using a method other than those authorized by NATURLAND. These emails may be spoofing or phishing attempts and should be considered fraudulent.

NATURLAND uses the domain “naturland.ad” for its emails. If you receive an email with a different format, such as naturland.security@hotmail.com, you can be sure it is a fake email. Some phishing emails contain links to websites that use the word “NATURLAND” in their URL, but these links will redirect you to a completely different website. If you hover your mouse over the link, you will see the associated URL, which will likely have a different format than those linked on genuine NATURLAND websites.

If you still click on a phishing email and are redirected to a page that resembles "Your Account" or any page that asks you to verify or modify your personal information, ignore it and treat it as fraudulent.

REPORT PHISHING ATTEMPTS

Send an email to info@naturland.ad and attach the email you believe to be fraudulent. By providing this information, you are helping us trace its origin. If you cannot attach the fraudulent email, forward it to info@naturland.ad and include as much information about it as possible.

Additional Information

PERSONAL DATA PROTECTION GDPR EU 2016/679 - LQPD 15/2003

Data Controller

Identity of the data controller

CAMPRABASSA, S.A.
A-706010-J AVDA.
ROCAFORT, EDIF. EL MOLÍ AD600
SANT JULIÀ DE LORIA (ANDORRA)
+376 741 444
info@naturland.ad

Purpose

Description of the processing

In accordance with the “principle of purpose limitation,” the data collected will be processed exclusively for specific, explicit, and legitimate purposes and will not be further processed in a manner incompatible with those purposes.

Retention period

The personal data provided will be kept for as long as the business/commercial relationship is maintained, unless you request its deletion. We inform you that, in accordance with legal requirements, we are obliged to retain your data for tax and accounting purposes and to make it available to any competent public authority upon request.

Automated Decisions

We inform you of the existence of automated decisions, including profiling, in order to improve your user experience and provide you with information, services, or products tailored to your preferences.

Legal Basis for Processing

Your personal data will be processed, as informed at the time of collection, in accordance with the legal bases identified in the GDPR (EU) 2016/679.

Recipients

Recipients of the Transfer

The personal data collected will not be transferred or disclosed to third parties except where legally required.

International Data Transfers

International data transfers are foreseen, and these provide all the appropriate safeguards assumed by the data controller or processor as established in Article 46 of the GDPR (EU) 2016/679. Data Processors

Data may be transferred to Data Processors with access to data, with whom the obligations and responsibilities required by the GDPR (EU) 2016/679 are formalized and who offer sufficient guarantees.

Rights

Exercise of Rights

The data subject may exercise their rights, in accordance with the GDPR (EU) 2016/679, which are:

  • Right to request access to personal data concerning the data subject.
  • Right to request rectification or erasure of personal data.
  • Right to request restriction of processing.
  • Right to object to processing.
  • Right to data portability.

The data subject may exercise these rights by submitting a written request to the address of the data controller or by sending an email to info@naturland.ad accompanied by an identification document. If the data subject acts through a legal representative, the representative must provide their identification document and proof of legal representation. If you believe your rights have been violated and would like more information and/or how to exercise them, you can contact the APDA: http://www.apda.ad/ Tel. (+376) 808 115. Calle Doctor Vilanova, 15-17 (floor-5) -Consell General Building- AD500 Andorra la Vella (Principality of Andorra).